“In a word....genuine. I truly don't know where to begin. She goes above and beyond for every client she works with. It took a year and a half for me to find my house, but she never got tired of showing me house after house or answering all of my questions or concerns. She is beyond knowledgeable of the ever changing market, and in the rare occasion she is unsure she will not rest until she gets the answer. She pours herself into every client, she is not interested in making a sale, but rather making you happy. She is honest, and is relentless in finding the perfect house that checks every box that is important to you. Whether you are looking to buy or sell, who you choose to represent you matters. And with Susan, you not only get a realtor that is professional in every sense of the word, an excellent communicator, knowledgeable, honest, trustworthy, but also a new friend. She is something that is rare nowadays, genuine.”
“She in an amazing agent will do what she needs to so that you get what you want.”
“Susan takes such a strong approach to every one of her clients deals. Her passion, care, and empathy flow through every conversation with her. So impressed how well she really takes full ownership of the sale process and fully cares for her clients”
“Susan is an absolutely outstanding agent to have on your team! We began working with Susan because she was highly recommended by good friends in Lexington. We were not disappointed. From the beginning of our working relationship right through the close she kept us well-informed, was super responsive and just a lot of fun to work with. She never stopped working on our behalf and was absolutely driven to find the perfect home for us. We highly recommend anyone looking for an agent to look no further. Susan is great!”
“Susan was the absolute best. She was very knowledgeable and available. We hadn’t been through this process in a long time and I was a bit anxious at every step, but Susan made herself available day and night, even when she was sick! She explained every step in the process and didn’t mind “holding my hand” when necessary. She’s the best and I would highly recommend her to anyone wanting to buy, sell or even just thinking about it.”
“Susan is literally the BEST!!! Susan was professional, passionate and worked so hard for our family to make our dreams come true. She truly loves what she does and it shows! She listed our home and took so much care in the process. The pictures, videos, timing and marketing were phenomenal and not doubt why we were under contract in 15 days. She is seriously the best!!”
“Susan is the BEST!! She fought so hard for us to get our home even after we thought we were out. She keep looking to find a way we could make it work. We were able to get our home with 4 other offers on the table! She fights hard for clients and is a great person!!”
“Susan is an incredibly knowledgable and professional real estate agent who I would recommend to anyone in the Georgetown area! She works incredibly hard for her clients to get the best possible results, can't say enough about her!”
“Excellent! . I have worked Miss Wilburn on 5 different housing deals in the last 4yrs, and they all have gone really well!!! She listens to her clients, and picks out excellent properties based on her clients needs. She is extremely knowledgeable about the central kentucky real estate market and their valuations. She has contractors, inspectors, and finance consultants that she works with that make the buying process really easy. When I buy another property in the Lexington area; whether it's another investment property or my personal residence, I definitely use her again as my agent.”